Experienced a web based reservation established to go and when attempting to submit it told me to get started on more than – I identified as a representative right away and explained they may see the price I used to be quoted but when refreshed when up $one hundred twenty – Difficult to believe that they would not stand by what they may see on line – I wound up needing to pay out the additional $one hundred twenty since I wanted those exact flights – all over again not easy to consider they might not stand beside the net selling price – extremely high-priced
I went to my hotel and put in another FOUR hours on the telephone with AA within an make an effort to contain the bag sent to LGA initial thing in the morning, wherever I would be waiting around.
06/18/16 – Have been a faithful, Repeated flyer consumer for over 30 many years. I h ave under no circumstances witnessed these types of poor purchaser service and apathetic attitudes from AA staff members. Now sitting at Miami Global, on a transparent sunny saturday morning, traveling with two youthful little ones seeking to get to Asheville with your Airways (file locator: WCEARA), but our flight to Charlotte was quickly delayed, creating us to miss our flight to Asheville, all other flights are complete, we have been sent BACK as a result of stability because your staff at the gate couldn’t (or wouldn’t), help us (which was fun), then needed to operate again Just before we could get into the ticket counter since the flight departure was bumped back again up!
I've manufactured three makes an attempt to contact buyer service by e-mail relating to a recent international flight during which I had problems with not just the popular seats that i did not receive, however the horrible consumer service in which my sister and I been given. She was discriminated in opposition to for staying to major for being served food stuff as the tray couldn’t occur down Therefore the flight attendant said he couldn’t feed her. While there were open seats, and we might have been better accommodated, instead we had been place close to the windows and trapped there with toddlers.
It could be a glitch to you personally however it ensures that I have to stand in a lengthy line which can be incredibly agonizing by using a knee cap which has been damaged.
I am crafting to express my disappointment with my current read the article journey. I made arrangements via American Airlines making sure that I could use my factors and I had been happy with that. I received a fantastic price. As a consequence of an unforeseen and regrettable security breach at Albany Airport my flight to Norfolk was delayed two hrs. We rebooked to Newport Information in lieu of Norfolk to get there at an honest hour. Our luggage having said that went to Norfolk. We rented an auto and picked our baggage.To the return flight and checked our luggage after which you can received an e-mail from YOU telling us of the delay and dependant on the information YOU supplied we rebooked to a later on flight.
I am standing at American Airways counter in McAllen, Tx watching for a hotel voucher three hours just after landing from Flight 5783 that was redirected as a result of undesirable climate more than Queretaro.
I’m particularly unhappy that the Airline has interjected its business in the socio-political problem regarding the new Invoice signed into legislation by our Governor. What you might have interpreted as “discrimination†from the LGBT Group is actually a Invoice ensuring “equivalent legal rights†for all.
So bottom line…..Except you come back to me with some form of consideration, you’ll under no circumstances see me again.
I used to be on hold with reservations several instances for quite long amounts of time. A person AA reservations and one particular agent explained to me it could Charge me an extra $189.00 to fly out future morning then stated that flights have been booked future day.
I flew to Eire on nine/15/15 and returned on nine/25/15. This was my initially Worldwide flight and my very first time to fly in a few years. The staff were wonderful as well as the food stuff was excellent. Consolation on the best way over was ok as I'd an aisle seat but was in the midst of five seats over the return flight and the individual’s chair before me was all of the way back (appeared a bit even further again than some) and I used to be unable to look at films as it had been too near and could rarely place my tray down to consume. When returning, I stored awaiting my bag and it just wasn’t there so went to the counter and question.
I approached the agent with the identify of “Susan A†and greeted her by using a “Great Morning!†Her reaction was a blank stare like I had no company becoming there then a glare when I requested her if she was accessible.
I have also created about my luggage currently being scraped up and harmed…. I truly feel as though I'm due some payment, and also a refund of $fifty for my journey…. I am a client Girl, but I do hope an individual contacts me before long relating to this….
Worst Airline ever?!?! Lost my luggage in Charlotte NC, February six just after giving it (along with my wife’s) to two attendants within the baggage belt for returning passengers. Hers arrived in on our flight, mine didn't. Now eleven days afterwards and immediately after obtaining gone through telephone hell and a few incredibly non caring people, I have had no Speak to from everyone. The conventional answer is “we are still seeking to Track down your luggageâ€. Their questionnaire and all forms happen to be despatched to Baggage Claim Office but no person seriously appears to have an interest in doing something to alleviate their troubles.